If leaving your property unattendended for an extended period of time, we recommend turning your water off at the meter using the customer valve.

Never turn the District valve. 

Your customer shutoff valve is located inside the meter box, which is usually near the street at the front of your property. Located on the pipe between the meter and your home is a valve. This is the customer shutoff valve. The valve is operated by turning the handle clockwise until the water is off. Doing this can prevent a leak while you're away. 

If you need help locating your customer valve, we are happy to help! Please contact our office at 541-764-2475.